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  2. Frequently Asked Questions

Frequently Asked Questions

  • We corresponded to all wifi.

    Free Wifi is now available for all rooms.
  • About futon

    The futon is laid in the room beforehand for up to two people.Three or more futons are spread during dinner.
  • About Mount Hakodate, night view scenery

    Mount Hakodate bus that goes to Mount Hakodate is from the next tourist hotel.Please ask the front desk for details.
  • About the distance to Hakodate Arena

    Hakodate Arena is about 20 minutes on foot to Hakodate Arena.
  • About Massage · Beauty Salon

    There is no beauty salon at the hotel.Massage is accepted in the course of 40 minutes 3,700 yen.Please tell the front desk.
  • About T-Q-Bin (delivery service)

    T-Q-Bin (delivery service) can be issued from the hotel. Vouchers are available at the front desk.
    Also we will sell corrugated cardboard soContinue reading
  • About luggage before and after check-in

    We will keep your luggage at front desk before and after checkout.
    Please note that deposit of valuable items can not be done beforehand.
  • Tourist information

    We have a brochure available at the front desk.Also, if you can contact the front desk, we will investigate and will guide you.
  • Information on Surrounding Area

    We will inform you of the inquiries of hospitals, banks, post offices etc. at the front desk.
  • About convenience stores

    Because we have convenience store in 5 minutes on foot, we will inform you.
  • About pets

    We do not accept booking with pets accompanying us.
  • About change of meal content in case of allergies etc

    If you have a request to change to another dish by allergy etc, please contact us by the day before. Please acknowledge that it may not corrContinue reading
  • About baby bed rental

     We do not rent baby beds.
  • About children's yukata

    We have children's yukata available, but please contact the front desk as the size is limited. (There are things that size can not match andContinue reading
  • About the time of the bus bus and shuttle bus

    Please contact the front desk, we will investigate and will guide you.
  • About taxi arrangement

    We will arrange it at the front desk.
  • About parking lot

    There are 2nd and 3rd parking lots at the front and back of the hotel, we will show you at the front desk.
  • About sauna

    There is no sauna.
  • About the day-trip hot spring

     We do not go on a day-trip hot spring.
  • About furniture of the large public bath

    Rinse in shampoo · body soap in the large public bath, cleansing cream · Dryer · comb, razor, hairbrush, shower cap etc. · We are preparing.
  • About use hours of the public bath

    From 15 o'clock check ink until 24 o'clock (We are cleaning from 24 o'clock to 6 o'clock)
    From 6 o'clock to 9 o'clock
  • About karaoke

    Although there is no karaoke box, we will lend it to our group customers as requested, so please contact the front desk.
     (Because there areContinue reading
  • About vending machine

    We are installing on each floor.
  • About Amenity in Room

    yukata·A coat·bath towel·towel·Toothbrush set·
  • About unlimited drinks

    Please contact us at the front desk as we receive it for 2 hours 1,575 yen per person for reservations from groups of more than 10 people.
  • About the extent of the room

    21 m² Japanese-style room is at the center and the capacity of one room is 4 people.
  • About dinner time and breakfast time

    Dinner varies according to accommodation plan, so please contact the front desk.
    Breakfast is between 7 and 9 am.
  • About additional meals

    We will accept additional cuisine, please contact us by the day before. 
     (We may not be able to respond to your request by brewing etc.)
  • About pickup

    Hakodate will pick up more than 10 people only in Hakodate city, please contact the front desk for details.     (We may not be able to respoContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.